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Plumbing emergencies can happen to anyone. Even when you have properly looked after your plumbing fixtures and fittings, problems still pop up.

Turn Off the Main Water Valve

For most plumbing emergencies, the main issue is water leak related. The first thing you need to do is quickly get to where the main water valve is located and turn it off. Doing this, you will hinder the water coming to your building and reduce the quantity of water coming out of the leak.

Get In Touch For Help


When you need an emergency plumber, we have plumbers on stand-by 24 hours a day, 7 days a week, 365 days a year.

Our team of dedicated professional plumbers, have fully stocked vans and the latest tools at their finger tips. Tradesmen receive the latest training in plumbing and safety and are ready to provide their expertise to resolve your plumbing requirements.

Got a Plumbing Emergency?

Here is a rundown of tasks and the times and if you should or might not need to request the help of professionals to them:

Overflowing Toilet Tank

When you notice that the water continues to flow even in the event you have already flushed it. The problem is usually in the tank and you can just switch off the shut-off valve on your own. To do so, you may repeatedly adjust the flapper and run several tests to see whether the overflow stops. If the problem persists, you’d need the help of a plumbing professional to adjust the float arm.

Clogged Drain

A clogged drain is a simple problem that your plunger could resolve whether the problem is not too severe. If the plunger is still not able to effectively remove the blockage you may also use chemical cleansers. For severe blockages however, you may need to ask the support of professionals for this to be effectively remedied.

Pipe Leaks

Leaking pipes are a frequent occurrence, especially if these are comparatively old. It’s ideal to ask the help of professionals. The best thing you can do is to shut off the water valve and then call a professional that you trust.

Leaking Faucet

A leaking faucet is caused by pulling the fixture too hard. Over time, it is going to loosen and would lead to water leaking drop by drop. Although this is not entirely a significant plumbing emergency, leaks always meant wasting water. You can opt to fix this problem yourself. With the support of a wrench, you can tighten the fixture if this can still function. You may also opt to replace it entirely.

Burst Pipes

Now, this is one of the biggest plumbing issues you’ll likely encounter. The first thing to do would be to switch off the main water source so it’s possible to stop flooding in the home. All other fixtures in your home ought to be turned off for the water to completely drain. Turn off appliances that come in contact with water in addition to the heating system of the house.

Water Heater Emergencies

Whether your water heater has extremely loud noises or water leaks, these emergency reactions will prove useful.

Standard operating procedures is to switch off the electricity or gas. In many gas water heater units, twist the dial over the thermostat to off. For electric types, the circuit breaker lever should be off.

Next step would be to shut down the water supply of the water heater. If the water continues to flow, you want to turn off the main valve.

And if not done so yet, give us a call.

Extremely Hot Water

It is great to have a warm bath at the end of the day to relax, but if you noticed that the water in the shower or taps is extremely hot then you’ve got a plumbing emergency. The reason behind scalding hot water is that your water heater gets overheated.

You can turn on the hot water faucets and showers to drain out all the hot water, but you will need to be certain you can safely do this. Also, prior to attempting this solution please turn off the water heater first.

Just for the record I wanted to say that I have been extremely happy with Dr.Drip Plumbers and the way they have carried out what has been at times a difficult and messy job, fixing a pipe under my unit and restoring everything back to normal. They have been very professional and personable throughout the whole process (and always cleaned up after being here). I would certainly recommend them for other body corporate plumbing jobs.

Regards, Jill

About Us &

What We Do

Your Neighbourhood Plumber Sydney Plumbers were established in 2000, and today is one of Sydney’s fastest growing and most reputable plumbing maintenance companies. We specialise in rapid response emergency plumbing maintenance. Your Neighbourhood Plumber’s head office is located in Mona Vale, however we provide a plumbing service to all areas of Sydney.

Owned and operated by Andrew Smith, Your Neighbourhood Plumber offers a complete 24 hour 7 day a week service. We have 8 centrally controlled, mobile work vehicles for immediate response. Each vehicle carries a comprehensive range of the latest technology and inventory to ensure most jobs can be completed on the spot, which is a great cost savings for our customers.

Your Neighbourhood Plumber has built and maintains a loyal customer base, which includes domestic, commercial, real estate, strata, government and corporate companies. We initially became established throughout the Northern Beaches in Sydney and quickly built a strong reputation based on our high level of service, commitment to our customers and our professional expertise. We have since grown into a well-recognised and ethical plumbing company that services the entire Sydney region.

On time, every time is our passion and driving force behind our business. But it’s not the only thing that makes us different. Your Neighbourhood Plumber has one of the strongest code of ethics and staff training systems in the business of plumbing.

Our employees are extremely valued and highly trained. All employees undertake a full security and background check before starting and undergo an intensive training schedule prior to starting work at Your Neighbourhood Plumber. We recognise that our professional plumbers are the face of our company and therefore take immense responsibility on how they represent us.

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